Remote Account management Jobs • Customer Service

The Account Management Specialist (AMS) manages and maintains relationships within a specified client segment for LSA, growing client revenue and knowledge of LSA's products and services. The AMS will manage the solutions inbox, provide client support, and update the customer relationship management system.

As a key member of the NMI Payments Operations team, the Payments Partner Launch Manager is responsible for initiating partner setup and delivering comprehensive training to ensure a seamless launch for newly signed payments partners. This role focuses on creating an exceptional partner experience, ensuring partners are fully equipped to implement and maximize NMI’s Payments and Gateway solutions. The PPLM drives partner adoption of NMI’s solutions and technology, accelerating time to launch and enabling long-term success.

Our TAMs are seasoned account management and technical resolution professionals who are at the top of their field and are unified in exceeding customer expectations, improving our processes and technology, and meeting company growth objectives. The Principal TAM is responsible for resolving the most complex problems and providing excellent technical and customer service to specific key accounts.

Continuous acquisition and support of major customers in the entire sales area, including end users, branch companies, corporate headquarters and subsidiaries. Establishing long-term customer relationships with a focus on marketing group products. Execution and evaluation of fleet checks as well as technical support of the customer fleets in close coordination with Continental. Control of planning values, contribution margins and sales developments to ensure achievement of targets. Responsibility for compliance with credit limits and receivables management in the assigned customer area. Ensuring cooperation with specialist departments, regions and central departments through continuous exchange of information.

Provide an exceptional customer experience for new notable creators joining our platform, involving on-boarding, relationship management, and support. Liaise with creators to provide content for promotional support and work on promotional campaign ideas and execution. This is a fast-paced role best-suited to a self-motivated and confident individual with excellent relationship-building skills.

The Home Care Customer Success Manager (Home Care CSM) is responsible for the success and retention of their individual portfolio of home care customers by onboarding, providing ongoing support, and driving conversion of A Place for Mom’s referrals for each agency. This role is critical to help our customers generate the highest return on their investment with A Place for Mom.

The Account Manager is responsible for maintaining the post-sales relationship with our partners and acts as the ConnectWise ambassador. This role works cross-functionally with the Partner Success team to ensure the primary focus is assisting in the expansion and diversification of their partners product service offering and utilization.

Interface with dealerships to provide proactive support, building strong relationships with dealer operators and regional offices. Prepare for dealer contact, review reports, and address sales, retention, and revenue priorities. Consult with dealerships to increase customer retention and profitability, coordinating resolution to warranty and customer issues and marketing plans.

Interface with dealerships to proactively consult and provide support, building strong relationships with dealer operators and regional offices. The role involves preparing for dealer contacts, consulting to increase customer retention and profitability, and achieving sales objectives for the district through fixed operations growth.

This role involves owning client relationships for a portfolio of large accounts, ensuring valuable relationships with HR contacts, understanding client objectives, and delivering solutions to help them achieve growth. You'll also renew, expand, and renegotiate contracts, plan client launches, present best practices, analyze client data, and provide product feedback.